Support for these scripts is primarily provided in the following
places, most preferred first:
- SkypeEnglish Mailing List
- Public forum in which blind Skype users can help each other.
- @dlee_code on Twitter
- The script author's low-traffic Twitter account for project
(including script) announcements and limited technical support.
This page is laid out for easy navigation via JAWS:
- Use h to jump from section to section.
- Use Tab to move among links for
different script versions. JAWSKey+F7 should also provide
a list of these links.
This page is laid out with questions as headings and answers below
them, so JAWS users can use h to skim through questions.
Why does Skype not recognize that JAWS is running?
This is an issue mostly specific to a Skype 4.1 beta version released
in May of 2009. The issue and its solution are explained on a separate
Screen Reader Not Detected
How should Skype 3.x be configured for maximum accessibility?
The following settings are recommended. This is based on Skype 3.5
For current information on how to configure Skype 4.x versions for
maximum accessibility, refer to the
Configuring Skype 4.0 For Use With JAWS
section of the
JAWS Scripts For Skype 4.x documentation.
- View > Compact Mode, not checked.
- View > Show Text On Tabs, checked.
- View > Accessibility > Extended Keyboard Navigation, checked.
- View > Accessibility > Simplified Graphics, checked.
- Tools > Options > General > Show Emoticons, not checked.
Why is this part of Skype 3.x now missing?
If one of the following items seems to have been taken out of Skype, or at least
it's not possible to find it anymore, check that it is enabled in your
View menu. Each of these items has a checkbox there to turn it off or
- The address bar, where you type something like "echo123" and hit
Enter to connect directly.
- The Call Phones tab, formerly called the Dial tab, where you can
dial numbers for SkypeOut.
- The status bar at the bottom of the screen, where the current
online status is shown along with the number of users currently in
- The Live tab added in Skype 3.0.
- The Skype Find tab added in Skype 3.1.
To make sure you see one of these, make sure its
View menu option is checked. To remove one of these from view,
uncheck its View menu item. To check or uncheck a View menu item,
just press Enter
Why does SkypeWatch not work
If you are running a Skype 4.1 beta version, Skypewatch is only capable of
reporting incoming calls, not sign-ins, birthdays, incoming new chats, etc.
The rest of this section is written for Skype 3.x and 4.1 production release users, though it and
the next section may also apply to you if you are running a Skype 4.1 beta
version and are not hearing names of callers.
Note: If SkypeWatch stopped working after a JAWS
update or repair, skip to the next section.
The following checklist is meant to catch most of the problems seen so
far with SkypeWatch installations.
- Go into Skype, Type JAWSKey+V to open the JAWS
Verbosity Settings for Skype, and see if the option called "SkypeWatch
messages" is in the list.
In JAWS versions before 9.0, it generally appears right before the "User
Verbosity" option. Starting in JAWS 9, where the verbosity options
are a tree, it appears just before the "General Options" category.
If you do not see the "Skypewatch Messages" option, SkypeWatch scripts
are not running, and you probably need to follow the
Script Installation Instructions to load them
properly. If you do see this option, continue with the next item.
- Make sure SkypeWatch Messages are turned On, not Off, in the
Verbosity Settings. If they are Off, turn them On and see if that
helps. If not, continue.
- If you are using a Skype script revision 442 or later, make sure
the Skype alerts for items you want reported by SkypeWatch are turned
on in Skype's Options dialog. They are all under Notification
This also applies to users of Skype 4.1, but not Skype 4.1 beta.
Option names may vary slightly by Skype version from those indicated below.
There are several more possible notifications you can choose from that
are not listed here. If you are sure you have enabled the appropriate
- To hear incoming calls, set the first option, which should be
called something like "When someone calls me," to "Show Windows tray
alert." The other option, "Show Skype call alert," will not work with
Note: In at least Skype 18.104.22.168, it seems to be
necessary to use the JAWS cursor to check the "Show Windows tray
alert" radio button if it is not already checked. Attempting to use
arrows moves focus to a "Show an example" link and does not change the
- To hear contacts sign in, check the box that says, "Display a notification
in the Windows tray when someone comes online." If JAWS is having
trouble reading field labels on this screen, the option may just be
called "Comes online."
- To hear the contact name and part of the chat line when someone
sends you a chat, check the box called, "Display a notification in the Windows
tray when someone starts a chat with me." You should then start
hearing chat notifications as they appear. Keep in mind, though, that
a chat notification will only appear if the corresponding chat window
is not already open. If you have set up Skype to pop open chat
windows automatically as chat lines come to you, you will therefore
hear an alert message for only the first chat message sent to you by
- If you are using a Skype 4.1 version, skip the next step,
because it only works for Skype 3.x versions.
- Test specific Skype alerts by causing them to happen when you have
turned Screen Echo to All, which can be done temporarily by typing
JAWSKey+S until JAWS says "All." (Remember to return this
setting to "Highlighted" when done.)
For example, to test the Skype tray alert for an incoming call, set
Screen Echo to All, then have someone call you, and see if you hear
text that sounds like "so and so is calling you." Try this from
within any application in which it seems incoming call messages are not
working. (Some users have reported incoming call message problems
when they are in one application but not when they are in another.)
If you do not hear these alerts from within any application, chances
are the Skype alert is not turned on correctly; see the previous step.
If you only hear the alerts in some applications but not others,
report to the
mailing list which applications do and do not work, so we might be
able to figure out a pattern. If you hear the alerts in all
applications you test, continue.
- If you reached the "Continue" part of every step above, and
SkypeWatch still does not work, consult the
mailing list for assistance.
Why does SkypeWatch no longer work after a JAWS repair or update?
Those who set up SkypeWatch by modifying the original default.jss file
from Freedom Scientific will find that a JAWS repair
or update will disable SkypeWatch. This is because the line added to
default.jss is lost when default.jss is replaced during the repair or
Note that the recommended procedure for installing SkypeWatch was
changed on June 2, 2007. Those who installed SkypeWatch using the newer
procedure and who use JAWS version 6.0 or later should not have problems
with SkypeWatch after a JAWS repair or update. If SkypeWatch stops
functioning after installation via the newer procedure, reapply the
new procedure to reinstall SkypeWatch. See the
Script Installation Instructions
page for details.
For users of Skype script revisions older than revision 442 who installed
SkypeWatch via the older procedure of modifying the original default.jss
file, the following procedure should be sufficient to restore SkypeWatch
after a JAWS repair or update:
- From within Skype,
type JAWSKey+0 (the 0 above the p key, not the 0
on the number pad) to open the JAWS Script Manager. Skype.jss will
appear in the Script Manager window.
- Type Ctrl+Shift+D to open default.jss. You should find
your cursor on a semicolon at the top of that file.
- Type the following line exactly, or paste it in from this page:
- Type Ctrl+S to compile default.jss. You should hear,
"compile complete." SkypeWatch should also activate at this point.
- Type Alt+F4 to close the JAWS Script Manager.
Why does SkypeWatch announce my status every five seconds when I try
to use the Windows Calculator?
This is a somewhat complex problem applying to JAWS 8 and older but
not to JAWS 9. The problem description, as well as a workaround and a
proper solution, can be found
What can one do with a phone number edit ("phed" in Braille) control?
Edit like normal, or type Alt+DownArrow to open a list of
country codes. Choosing a country code will prefix the number in the
edit box with the code chosen.
Warning: Pressing Enter from a country
code list will save and close the entire page, not just close the
drop-down list. To close the list and return to the page, press
Tab or Shift+Tab instead.